Tiscali ranks highest in overall customer satisfaction among eight of the leading broadband Internet service providers (ISPs) in the UK, according to the J.D. Power and Associates 2007 UK Broadband Internet Service Provider Satisfaction Study.
“The 2007 study finds that call waiting times continue to increase when customers contact their ISP, with customers now waiting an average of 17 minutes before initially speaking with a representative,” said Caspar Tearle, director of service industries research at J.D. Power and Associates.
Related Links:
> BT comes last for broadband satisfaction
> Tiscali tops satisfaction survey
>
Saturday 8 December 2007
Tiscali Ranks Highest
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